Frequently Ask Questions
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To preserve its vibrant colour, delicate aroma and flavour, keep your matcha tightly sealed and away from heat, moisture, light and strong odours. Recommend to store it in the fridge .
Always use a clean, dry spoon.
How should I store my matcha?
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Yes. Matcha naturally contains caffeine, and the amount varies depending on the tea and serving size.
Does matcha contain caffeine?
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Bitterness can be influenced by water temperature, the amount of powder used and the matcha itself. We recommend using water below boiling temperature and adjusting the amount of matcha to suit your taste.
Why does my matcha taste bitter?
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How long does matcha last after opening?
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For the best freshness, flavour, and vibrant green colour, we recommend enjoying your matcha within 1–2 months of opening. Store it in a tightly sealed container in a cool, dry place away from direct sunlight, heat, and moisture.
For food safety and quality reasons, we do not generally accept change-of-mind returns for matcha powder. However, if your order arrives damaged, faulty or incorrect, please contact us with your order number and photos so we can assist you